This Shipping Policy explains how orders placed through the Zhinava website are processed and delivered.
Order processing
Orders are normally processed within 1–2 business days, excluding weekends and UK public holidays.
Orders placed after…. will be treated as having been received on the next business day. During launches, promotions, and particularly busy periods, processing may take slightly longer.
Once your order has been dispatched, we will send a confirmation email containing the available tracking information.
Delivery destinations, charges, and estimated times
Available delivery methods, charges, and estimated delivery times are displayed at checkout based on your delivery address.
Our current estimated delivery times are:
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United Kingdom standard delivery: [NUMBER]–[NUMBER] business days
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United Kingdom express delivery: [NUMBER]–[NUMBER] business days
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European delivery: [NUMBER]–[NUMBER] business days
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United States and Canada: [NUMBER]–[NUMBER] business days
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Other international destinations: [NUMBER]–[NUMBER] business days
These estimates begin after the order has been dispatched. They are not guaranteed delivery dates.
Free delivery is available on UK for orders over [AMOUNT AND CURRENCY], calculated after discounts and before any applicable duties or taxes.
International orders, duties, and taxes
For orders delivered outside UK, import duties, taxes, customs charges, and handling fees may apply.
These charges are included at checkout.
Zhinava does not control charges imposed by local authorities. Customers are responsible for checking the import requirements applicable to supplements in their destination country before ordering.